Preview the AI employee experience

Meet Your
AI Admin Assistant

Ava handles phone calls, texts, and chats in real time to qualify incoming leads and book appointments straight into your schedule — without taking a sick day or missing a customer.

24/7 instant response across voice, SMS, and web chat
Trained specifically on your trade, services, and pricing
Direct calendar synchronization and qualified lead hand-off

Try Interactive Demo Book a Demo

Book a personalized demo built out for your company.

AI-powered platform

Your Business Could Be Missing Customers Every Day

When calls go unanswered or messages sit waiting, potential customers may move on. Meet Ava, your AI employee designed to respond across calls, texts, and chat, qualify inquiries, and help turn conversations into booked appointments.

Try the AI Demo

24/7Availability

Voice + SMSConversations

CalendarBooking support

Numbers Don't Lie — See the Potential

Explore how an AI employee may improve responsiveness and support more opportunities. The sample figures below are illustrative, not Baystone performance data or guaranteed results.

Metric	Human Agent (example)	AI Agent (illustrative)	Potential Impact	Example Estimate
Missed Calls Every Month	62%	Under 3%	Very High	+$12k–$28k/mo
Missed Chat Conversations	78%	0% target	High	+$8k–$18k/mo
Employee Availability	8 hrs/day	24/7	High	+$6k–$14k/mo
Response Time	~34 min	Near instant*	Medium–High	+$4k–$10k/mo
Review Response Rate	11%	98% target	Medium	+$2k–$6k/mo
Lead Conversion Rate	23%	48% scenario	Very High	+$15k–$40k/mo

*Response speed depends on channel, configuration and availability. All percentages and financial ranges in this table are hypothetical examples supplied for visual illustration. They are not measured results, predictions, or guarantees. Estimates should not be summed.

Interactive AI demo · test experience

Your business. Your AI assistant.

Talk to Ava, a live AI receptionist, as if you were calling a sample business. Type any question or tap the voice button to speak with her. Then send your test details with the demo form so the Baystone team can follow up.

1. Talk to Ava, live

Pick any service business (HVAC, plumbing, roofing, dental, salon and more) and ask your own questions. Ava's replies are generated live by AI. Please use test information only.

Prefer to talk? Call Ava by voiceUses your browser microphone. Calls are limited to a few minutes.

The chat is loading. If it does not appear, please refresh the page or use the demo form.

2. Send your demo inquiry

Tell us about your business and what you'd want an AI receptionist to handle. A Baystone team member will follow up.

MEET AVA · YOUR AI ADMIN ASSISTANT

A smarter front desk.
Designed around your business.

Ava can help respond to inquiries, organize lead details, and support appointment requests—configured for the hours and workflow your team actually needs.

01 / CONNECT

Always-ready reception

Set up coverage for business hours, evenings, weekends, or around the clock.

Flexible availability

02 / ORGANIZE

Know what matters

Capture incoming questions and useful details before handing them to your team.

Lead intake support

AAVAAI ADMIN ASSISTANT

VOICESMSCHATBOOKING

03 / SCHEDULE

Book with less back-and-forth

Guide customers toward your scheduling process with your rules and availability.

Appointment workflows

04 / ADAPT

Built for your industry

Tailor conversations for service businesses, medical offices, salons, and more.

Customizable setup

Explore Ava's Demo Plan a personalized setup →

Visual concept illustration. Actual features and channel integrations depend on configuration.

Operational autonomy

Powerful Support.
Less Busywork.

Four mission-critical jobs Ava handles with consistent follow-up, fewer missed calls, and less manual intervention.

Answers 24/7

Picks up incoming phone calls and web inquiries instantly on the first ring, whether it's midday or 2:00 AM on Sunday.

Zero voicemails

Qualifies Leads

Asks trade-specific screening questions, verifies zip codes, checks job scope, and filters out price shoppers automatically.

Scoped criteria

Books Appointments

Checks your team's availability and books confirmed service windows directly to your dispatch calendar.

Flow to human dispatch

Hands Off to Your Team

Dispatches structured call summaries, project specs, and instant SMS alerts right to your technicians or CRM.

Full CRM sync

Talk to Ava · AI-powered conversation

See how Ava
Handles a Customer.

Ask your own questions about your business, customized coverage, or a fictional receptionist scenario. No suggested responses required.

Baystone Conversation AIType freely in the chat widget

Ava is an AI assistant. Use the Interactive AI Demo section above to chat or talk with Ava. Messages are processed through Baystone's connected chat service. For receptionist role-play, use fictional information only; no repair visit or technician dispatch is confirmed by a demo.

Talk to Ava

Chat or call Ava in the Interactive AI Demo section

A conversation built around you.

Ask about HVAC, plumbing, roofing, medical offices, dental practices, chiropractic clinics, salons, spas, or another service business.

Need help today, tonight, urgently or ASAP? Tell Ava your preferred timing. Urgency is a request for priority review; actual availability, prices and bookings require verification.

Need a person? Ask Ava for a human. Team response times are subject to availability.

Explore a tailored AI setup for your services, team and schedule.Request a tailored demo →

Custom AI support for every industry

Built For
Your Business

Every business works differently. Ava can be tailored to your services, customer questions, team, and preferred schedule. Need coverage only after hours, on weekends, or around the clock? We can build the right setup for you.

Tailored to your needs

Choose what Ava handles for you

These are configurable capabilities, not a fixed package. Select the ones that fit your workflow.

Evening, weekend, or 24/7 coverage
Instant responses to calls, texts, and chats
Answers and intake tailored to your services
Urgent request detection and staff alerts
Lead qualification and appointment booking
Contact details and job-specific information capture
Smart handoffs to the right team member
Calendar and CRM workflow integrations
Follow-ups customized for your customers

A few examples

See how it adapts to different businesses

HVAC, plumbing, and roofing are examples only. We can tailor Ava for virtually any service-based business.

Heating & air dispatch

HVAC Specialists

Captures high-ticket AC failures and furnace repair leads instantly, booking diagnostic calls straight into your dispatch board day or night.

Request a Tailored Demo

Emergency leak & pipe triage

Plumbing Contractors

Triages urgent water leaks from routine drain cleanings in seconds, dispatching emergency jobs immediately while booking standard installs seamlessly.

Request a Tailored Demo

Storm claims & estimation

Roofing Teams

Qualifies roof replacement and storm damage claims instantly, collecting square footage and insurance details before routing ready-to-quote leads.

Request a Tailored Demo

And many more businesses

These are a few more examples of how Ava can be tailored to different workflows, office hours, and customer needs.

Medical Offices

Manage general inquiries, appointment requests, and after-hours messages with staff handoffs. No medical advice or emergency triage.

Chiropractic Clinics

Handle new-patient inquiries, scheduling requests, reminders, and weekend messages.

Dental Practices

Respond to appointment inquiries, route urgent calls to staff, and collect callback requests.

Salons & Spas

Answer service questions, capture booking requests, and cover evenings and weekends.

1AI Qualifies & Books2Your Team Gets to Work

This workflow shows the intended handoff; real dispatch alerts require a separate live setup.

Ready to get started?